
We grew up in the business - we know what it takes to be successful. Let us take the hard-knocks out of training for you! We specialize in hospitality training utilizing CMAA University training modules, as well as our very own Pineapple Certification© training material. We teach your staff the skills and requirements to adequately perform the various hospitality duties involved in making any event or operation a success.
Levels 1 & 2These levels consist of basic training in safety and proper handling of china glass and flatware. Also there is training on room set-up & breakdown, tray carrying, table clearing and food running. Completing these levels prepares your staff for banquet service.
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Level 3This level is inclusive of both levels 1 & 2. The emphasis at this level is on food handling and food operations safety. Successful completion and/or placement in this level will have a comprehensive understanding of fine dining service technique and steps of service.
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Level 4This level is inclusive of levels 1, 2 & 3. The successful completion and/or placement in this level means that the candidate will have a comprehensive understanding of, as well as, possess TIPS Alcohol Certification and trained to fully grasp the art and science of mixology.
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Level 5This level of training prepares the future Captain's of the hospitality service. These successful candidates are recognized as Service Directors, Trainers and Supervisors who can manage a crew within your organization confidently and with stellar results, handling their duties with the utmost professionalism!
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Our certification process carries great significance when you need to rely on professional staff with integrity.
"Thank you so much. I really enjoyed the portion I heard. You are really good at what you do. You present things in a non threatening way that is easily understandable! " |
"This is exactly what I have been looking for - a training service that specializes in the hospitality business! Now I can rest assured knowing that my staff will become knowledgeable and dependable people. Thanks HiServe Academy!" |
HiServe Academy© 2022 | PO Box 372 Shelton, CT 06484 | 203.513.4169 | [email protected]